The path of our organization
The NGO "Art of Aid" was founded in 2018 in Stanytsia Luhanska, just 15 km from the front line. The founders were women and girls who experienced the first forced displacement from occupied Luhansk. We created the organization to have a voice, support, and influence change in frontline communities.
The first initiatives were aimed at creating a safe space for youth, children and women. Thanks to the support of the United Nations High Commissioner for Refugees (UNHCR), we managed to open a youth space with an open cinema, where film screenings, festive events, integration meetings for IDPs and local residents took place. At the same time, we carried out environmental projects with the support of GIZ - we installed waste sorting bins in schools, distributed reusable eco-bags, organized an ECO-fest and created sewing rooms where IDP women could regain their strength through creative interaction. We actively worked with children and adolescents, organized Peace Days, supported children with disabilities, and created social cohesion even in conditions of instability, isolation and periodic shelling.
February 24, 2022 again divided our lives into “before” and “after”. We were forced to urgently evacuate to the city of Dnipro. We lost everything again - except the determination to continue our work. And our activities did not stop for a day: with the support of our partners from different parts of the world and Ukraine, we immediately began supporting IDPs in transit centers, providing emergency support in the form of humanitarian aid.
However, the war continues, and it is becoming clear that the needs of the victims are not decreasing, but are gradually changing their content. In 2024, with the support of the International Rescue Committee (IRC), we opened the Center for Protection, Support and Adaptation of IDPs in Dnipro. Here we provide legal, psychosocial and social assistance to women, children, IDPs, LGBTQ+ representatives, survivors of GBV and people with disabilities. Our team is made up of professionals with many years of experience who know the needs of victims well. We develop programs together with the target audience, with a deep understanding of pain, barriers and hopes. As part of the Humanitarian Response in Ukraine (HNRP), we strive to be an example of strength and resilience for all those who have experienced forced displacement.
Open about resources and actions
The Art of Aid NGO team believes that transparency is the foundation of trust. That is why we publish our program and financial reports, organizational policies, and documents that confirm our legal and ethical activities.
“Art of Aid” activities
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Humanity
We put the dignity and rights of every person first, helping those affected by conflict and forced displacement. We act with respect for the individuality, pain and experiences of everyone we support.
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Impartiality
We do not discriminate on any grounds – ethnic, religious, gender, age, national origin or any other. We focus exclusively on the needs of those affected.
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Neutrality
We do not participate in political or religious disputes. Our activities are aimed solely at helping victims, regardless of the context of the conflict.
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Independence
We remain completely independent from any political, economic or external influence. Our decisions are a response to humanitarian needs, not the interests of third parties.
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Inclusivity
We strive for everyone to have equal access to assistance. We don't just work for communities - we work with them, involving beneficiaries in the design and implementation of programs.
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Transparency and accountability
We operate openly, accountable to donors, partners and beneficiaries themselves. We build trust through honesty, regular reporting and openness to feedback.
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Innovation
We seek new approaches to solving complex humanitarian problems. We value creativity, experiment with formats, and implement effective non-standard solutions.
Zero tolerance
All members of the Art of Aid NGO team adhere to the principle of zero tolerance for corruption, violence, and discrimination. This is an integral part of our ethical position.
We do not allow:
- any forms of discrimination based on gender, age, race, nationality, language, religion, disability, sexual orientation or social status.
- any manifestations of psychological, physical or sexual violence;
- demanding any payment or “services” (including sexual) in exchange for humanitarian assistance;
- humiliation, condemnation or prejudice from representatives of the organization.
Complaints and appeals
Complaints and appeals
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Contact us-
What kind of assistance do you provide in the city of Dnipro?
In the city of Dnipro, we operate a Protection, Support, and Adaptation Center for IDPs, where you can receive the following services free of charge:
– Legal assistance: consultations on IDP status, social protection, document processing, protection from discrimination, and handling gender-based violence cases;
– Psychosocial support: group meetings, workshops, women’s circles, and a recovery space for mothers with children, women, LGBTIQ+ people, and other vulnerable groups;
– Facilitation support: orientation in the new city, information about available services, and help finding free educational, medical, and administrative opportunities;
– Humanitarian aid: food, hygiene, and specialized kits for vulnerable IDPs.
All assistance is provided by appointment only. Information about events, available support, and registration is published on our official social media channels.
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What kind of assistance do you provide in other regions of Ukraine?
We provide support to women, girls, internally displaced persons (IDPs), and other vulnerable groups located outside the city of Dnipro. You can receive the following services free of charge:
– Online consultations with a lawyer, psychologist, or facilitator via phone or video call;
– Humanitarian aid delivered by post: food, hygiene, and specialized kits for vulnerable IDPs.
Our team works with the same attention, care, and respect — even if you are hundreds of kilometers away.
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How do I apply for assistance or schedule a consultation?
Fill out the form on the website or contact our team via social media or phone. We respect your right to privacy and secure access.
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Who can seek help?
We are open to everyone affected by war, loss of home, discrimination, or isolation.
In our work, we prioritize those who face the greatest barriers to accessing assistance and encourage representatives of groups that are often left unseen to reach out.
Priority is given to the following categories:
– Women and girls;
– Internally displaced persons from all regions of Ukraine;
– Persons with disabilities;
– Members of the LGBTIQ+ community;
– Elderly people;
– Survivors of gender-based violence;
– Members of ethnic communities;
– Stateless persons or those with an undocumented status.
We adhere to the principles of inclusivity, respect, and zero tolerance for discrimination. In our space, everyone has the right to support and dignified treatment while staying true to themselves!
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Is your help free?
Yes, all our assistance is completely free of charge. We operate in accordance with humanitarian standards and never request any payment, gifts, or “gratitude.”
We adhere to a zero-tolerance policy for corruption, discrimination, and abuse. If someone suggests a need for payment or you witness any misconduct, please report it immediately through the official feedback channels listed on our website.
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Is your organization officially registered?
Yes. We were registered as a non-profit organization in 2018. After the second relocation in 2022, we continued our work in Dnipro. Our founding documents, internal policies, financial and program reports are publicly available.
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How do you ensure transparency in resource use?
We report annually to donors, partners and society; keep records in accordance with accounting policies; adhere to anti-corruption standards; openly publish the policies that guide our activities. All decisions are made collectively and with the principle of accountability to partners and beneficiaries in mind.
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How can I support you?
You can make a donation through the “Support Us” page or contact us for partnerships, joint initiatives or targeted assistance. We appreciate any support and are always open to partnerships.
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Who have you already collaborated with?
Among our partners are IRC, UNHCR, GIZ, Ukrainian foundations, local initiatives, and international donors. All members of our team are professionals in the humanitarian field with many years of experience. We are open to new strategic alliances and know how to ensure high-quality cooperation and unite efforts for the most effective support of beneficiaries.
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Is it possible to organize a joint campaign or event?
Yes. We are happy to support initiatives that align with our mission: protecting dignity, supporting vulnerable groups, developing tolerance and inclusion. We can provide our space, gather a target group, and encourage volunteer initiatives. Write to us and we will be happy to discuss the possibilities.
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Where will the remaining funds go if the project is not implemented?
If the collection for the facility is not realized, the remaining funds will be used for other purposes of the organization in accordance with the charter / current needs.
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What is the official domain of the organization?
The official domain of the NGO “Art of Aid” is art-of-aid.com. Тhis domain is used for the organization’s official email communication and interaction with partners and donors.
Official email address: admin@art-of-aid.com
Our main website is currently hosted on art-of-aid.com.ua; however, the domain art-of-aid.com is officially registered and used by NGO “Art of Aid” as the primary domain for organizational email communication.